Ticket Management
Post Business provides insights to the customer tickets entered in the system.
Providing a centralized and effective way to track the information, Post Business delivers quick resolution through its underlying automated process. Track customer feedback, analyze reports, and view dashboards on the go. Watch the Preview to view the features and functionality offered.
Track and Resolve
Displays consolidated list of tickets powered by AI.
Keep a close track on every incident until it is resolved. Dashboard provides an overview of the ticket progress and resolutions. Resolve tickets and anticipate the business requirements while mitigating risks.
Assign and Analyze
View all aspects of ticket
Including Reference ID, Location, Ticket Date, Status, Close Date, Aging, Severity and Action. Manage the tickets by its severity level and assign to respective departments. Use the Action tab to share, reply, view or resolve the ticket. While closing the ticket, you can provide a proof of resolution.
Google Approved
A Google My Business partner in Saudi Arabia, vetted for instant listing verification.
Native Arabic Language
Post Business was established in the Kingdom of Saudi Arabia and has Arabic as its primary language.
White Glove Services
A team of specialists is assigned to your account and on-demand for Reputation Management services.