FAQs

It's simple, you will just need to answer a few questions about your business (number of locations, contact details, business sector) and consent to delegate the management of your locations to our Pot Business experts, as per Google My Business terms of Service. That's it. Your locations are then instantly verified across Google My Business and key platforms and you are ready to manage your reputation, in real-time and at the push of a button using the smart and intuitive Post Business Dashboard.

When you subscribe to Post Business, your business listings across Google My Business and main only directories are instantly verified. A verified business online means:

1: Your customers are able to find you online when they search for you using Google Maps and Search (73% of them use Google to find a local business).

2: You now have access to the local store insights and can make informed decisions to make sure you generate the maximum business possible.

3: You can communicate with your customers, listen to their needs, frustrations, and suggestions for making your business even more successful.

It only takes a few minutes to be up and running and for your online visibility to get a boost. You will also almost immediately get access to your Dashboard to start managing your reputation online. It is important to synchronize your accounts on Google My Business and main online directories with your Post Business platform so the data is up to date.

• Google My Business (Google Search and Google Maps).
• Facebook.
• Twitter
• Instagram.
• Foursquare

66% of the ability of your business to show up in local search is linked to managing your listings and reputation. And If they can’t find your business they cant choose it.
With Post Business you ensure:

- Your customers are able to find you online when they search for you using Google Maps and Search (73% of them use Google to find a local business).

- You now have access to the local store insights and can make informed decisions to make sure you generate the maximum business possible.

- You can communicate with your Customers, listen to their needs, frustrations and suggestions for making your business even more successful.

Post Business provides an abundance of insight and intelligence reports, as follows:

- Competitive intelligence reports detailing sentiment analysis, consumer reviews, strengths, weaknesses, traffic data, industry benchmarks and much more.

- Consumer intelligence reports

- Brand Scan scorecards including

- Store analytics

- Sentiment analysis

- Cloud tag

- and more

Yes absolutely. Post Business dashboard enables you to keep in touch with your customers and potential customers using a variety of tools and resources. Below is a list for your reference

- Respond to reviews

- Post company announcements (events, product launches, special offers, etc)

- Generate reviews and customer feedback

Please refer to our data Privacy Policy  and Terms of Service

By subscribing to this service you and your team get unlimited access to the dashboard, the reports and every other feature available with your package.

Location should be visible under the Listings> Manage Locations - click on the location name and edit any data you want then click publish. 
Note Publications might take up to 3 business days to reflect on Google Maps.  

You can do add or delete the number of locations associated with your account anytime. And the subscription fee will be adjusted accordingly based on the number of locations for the next invoicing cycle.

Please refer to our data Privacy Policy  and Terms of Service

There could be many reasons associated to this issue.
Please make sure your locations are synchronized properly with the Post Business platform, Should you find everything normal with your integrations, then kindly contact your Relationship Manager to assist you with this matter.

You can reset the password by following these points given below:

1: In order to reset the password, you need to click “Forget” in this link.

2: After that, you need to follow the instructions that you will receive in your email to reset the password. 

To sync GMB listings (and other platforms) with the Post Business platform, you need to follow the steps given below: 

1: n the first step, you need to go to the settings of the platform.

2: In the second step, you need to select the option of “My Profile” of the platform. 

3: Then, in the third step, select the option of “My integrations”.

4: In the fourth step, to sync GMB accounts (and other platforms) with the Post Business platform, you need to connect your google GMB account or the platform of your choice. 

By subscribing to this service you and your team get unlimited access to the dashboard, the reports and every other feature available with your package.

Some reviews can be reported as inappropriate for Google to remove given they are offensive, legal issues, privacy concerns, aren’t relevant to the place reviewed, or cause a conflict of interest.

But overall, Negative reviews cannot be deleted but responding to them will help keep your profile active and your customers engaged, and the insight will help you make sure the issue is not repeated.

When information about your business changes, update it with Google My Business. Keeping your account up-to-date makes sure that Google has the most accurate information to share with potential customers. In some cases, Google may not accept changes if we believe they’re inaccurate.

Source of truth includes enables you to get any deviation between the genuine areas information recorded on the Post Business Vs locations listed on any integrated platform, for example, GMB, where you can act in like manner and update your location data if necessary from the Post business platform.

 If you have 100+ locations then your package enables you to integrate your Post Business platform with the system of your choice. Please contact your RM to discuss your integration requirements in further details.